I’m Shavonne Brown, Founder & CEO of Ginger’s Love LLC, where I help businesses and professionals bridge the gap between operational efficiency and employee fulfillment. With 17 years in fintech operations, leadership development, and workforce transformation at FIS, I specialize in helping organizations redesign processes, develop inclusive leadership, and empower employees to reach their full potential ensuring that business success and human well-being go hand in hand.

My journey began at FIS in 2007 with no clear roadmap, but through quality, performance, and professional development, I grew from a Customer Service Rep to a Team Lead, Supervisor, and Product Process Trainer II. I led high-performing teams that consistently achieved 98%-100% quality scores, developed leadership coaching strategies, and worked across teams to enhance operational efficiency.

To deepen my impact, I became a Master Life Coach, specializing in Life Purpose, Professional Development, Goal Setting, and Happiness Coaching. This allows me to guide professionals and organizations beyond metrics into meaningful career growth, leadership development, and alignment with purpose.

Now, as the Founder of Ginger’s Love LLC, I partner with corporate leaders, HR teams, and high-potential employees to bridge the gaps I once experienced through tailored coaching programs, workshops, webinars, and speaking engagements.

Whether you’re an organization looking to transform your leadership culture or a professional navigating career transition, I provide practical solutions that drive real impact.